The SimpliSafe do-it-yourself home security system lives up to its name with straightforward pricing and basic equipment offerings. Its equipment costs are lower than most other home security companies, and you have the option of monthly monitoring without a long-term contract.
SimpliSafe Home Security Review
Here's all the SimpliSafe info you need to know
You do have to buy your equipment up front, but all of SimpliSafe’s preselected packages are under $500 (or under $400 when you add the Interactive Monitoring plan at checkout).
Monthly monitoring plans
Data effective 11/24/2020. Offers and availability subject to change.
Is SimpliSafe right for you?
SimpliSafe offers accessible prices and requires little commitment, making it a good fit for renters.
With the exception of its video doorbell camera, most of the equipment is designed for indoor use, so it isn’t the best for protecting your backyard or shed. And it can cost you over $400 for its larger equipment packages.
From its security sensors to environmental devices, its equipment is best suited for smaller spaces within the great indoors.
Both of SimpliSafe’s monitoring plans include a cellular connection and environmental protection (smoke, water leaks, and extreme temperatures).
That means you have a direct link to the fire department, and you don’t need a landline or Wi-Fi connection to use it.
SimpliSafe’s 24/7 professional monitoring is optional, and you can add, cancel, upgrade, or downgrade your monitoring service plan at any time without any extra fees.
SimpliSafe packages its monitoring service in 30-day bundles, and it's not tied to a calendar month. When you buy 30 days of professional monitoring, you don't have to use them all at once. If you only want monitoring for a week of vacation, you can pause it when you get back and use the rest of your days whenever you need some extra security.
How SimpliSafe stacks up
Not sure SimpliSafe is your ideal DIY home security match? We can help you shop around.
We’ve stacked up SimpliSafe against other home security companies to make it easy for you to compare.
|Luxury smart home pick||High-end DIY pick||Reader favorite||Pro monitoring pick||No-contract DIY pick|
|Brand||Vivint||Frontpoint||SimpliSafe||ADT||Blue by ADT|
|Lowest monthly monitoring price||$29.99/mo.||$44.99/mo.||$14.99/mo.||$27.99||$19.99/mo.|
|Starter equipment price||$0.00*||$0.00*||$229.00||$0.00**||$199.15|
|Smart home compatibility||Amazon Alexa
|Learn more||View Packages||View Packages||View Packages||View Packages||Click to Call|
|Read review||Read review||Read review||Read review||Read review||Read review|
Data effective 11/24/20. Offers and availability subject to change.
* Landline monitoring only. Some restrictions apply. (Full disclaimer)
SimpliSafe contracts and guarantees
If you’re looking for a long-term commitment SimpliSafe is going to break your heart. Contracts are a mainstay of the home security industry, and SimpliSafe was one of the first companies to buck the tide and get rid of them altogether.
This means you’re not tied to a monthly payment—and you can have professional monitoring service only when you need it. If you want extra protection when you’re on vacation, you can add monitoring for that month and then cancel when you return with no penalties or hassle.
Keep in mind, though, that without professional monitoring you can’t use the mobile app.
You can't receive alerts or remotely arm and disarm your system, and you don’t have a direct link to emergency services. The system will still work as an alarm with a siren, but you’ll need to 99久久e免费热视频15久，亚洲男男18男男网站 help on your own.
Note: You can use the app to view video with the SimpliCam or Video Doorbell Pro whether or not you have a monitoring plan. But it still won’t give you remote control or a connection to help in an emergency.
60-day money-back guarantee
You may have to pay for your SimpliSafe equipment up front, but you have two months to try it out and decide if you like it. Start your countdown from the minute you complete your order—the 60-day trial period starts from the day you order, not the day you receive the system.
If you decide that SimpliSafe isn’t the right fit, you can send it back in that 60-day window, and the 99久久e免费热视频15久，亚洲男男18男男网站 will process a full refund and cover the cost of shipping.
The SimpliSafe system we got our hands on
SimpliSafe tech and equipment
SimpliSafe offers technology and equipment that’s both stripped down and state of the art.
The 99久久e免费热视频15久，亚洲男男18男男网站’s goal of keeping things simple (hence the name) limits the bells and whistles. Where SimpliSafe stands out is in the elegant, modern design of its components.
We’ve been disappointed by the lack of outdoor security cameras, but SimpliSafe has taken the first step with the Video Doorbell Pro. And rumor has it the 99久久e免费热视频15久，亚洲男男18男男网站 will release full-blown outdoor security cameras soon.
SimpliSafe equipment packages
It’s not unheard of to pay around $1,000 (or more) for home security equipment.
But SimpliSafe has packages priced between $225 and $500—and that includes multiple sensors in all packages, plus a siren and a connected smoke detector in the higher-priced ones.
|Package||The Foundation||The Essentials||The Hearth||The Knox||The Haven|
|What's included||Base station, keypad, entry sensor, motion sensor||Base station, keypad, entry sensors (3), motion sensor||Base station, keypad, key fob, entry sensors (3), motion sensor, siren, smoke detector||Base station, keypad, key fob, entry sensors (6), motion sensors (2), siren, smoke detector||Base station, keypad, key fob, entry sensors (4), motion sensors (2), siren, panic button, freeze sensor, water sensor, smoke detector|
|Learn more||View Packages||View Packages||View Packages||View Packages||View Packages|
Data effective 11/24/2020. Offers and availability subject to change.
We recommend The Hearth package because it has a siren and a smoke detector—essentials we think are worth a little bit extra out of pocket. But you’re not stuck with one of the 99久久e免费热视频15久，亚洲男男18男男网站’s preselected packages.
You can pick and choose your components to get even more control over how much you spend.
If you want the extra protection of security cameras, you’ll have to add those on, so keep that in mind when looking at your needs and your budget.
A closer look at SimpliSafe equipment
This is the brain that controls the whole security system. The base station 99久久e免费热视频15久，亚洲男男18男男网站s the monitoring center when an alarm is triggered.
The keypad is used to control the security system. Because it’s separate from the base station, you’re still protected if the keypad is damaged.
SimpliSafe’s motion sensor is designed to tell the difference between humans and pets.
Entry sensors let you know if a door or window is tampered with or opened.
SimpliSafe smart lock
Automate your current deadbolt and sync your front door with the rest of your SimpliSafe security system.
This is an extra way to trigger the alarm and alert the monitoring center that you need help.
You can save money when you use one motion sensor (instead of multiple entry sensors) in rooms with three or more windows.
This smoke alarm detects smoldering fires and sends an alert to the monitoring center as well as sounding a loud siren.
This siren lets out 105 dB of startling noise and can be installed either inside or outside the house.
SimpliSafe’s indoor security camera is motion-activated and lets you view live footage from a smartphone, computer, or tablet.
SimpliSafe tech and equipment highlights
SimpliSafe claims that all you have to do to set up its system is open the box, and that turned out to be pretty accurate. I was surprised at how easy it was to follow the instructions and set everything up.
This alarm system is truly plug-and-play. The keypad walks you through every step with onscreen instructions, and it even comes with adhesive on the back. All you have to do is peel and stick to install the wireless keypad and the door, window, and motion sensors.
As someone with a few four-legged pals running around the house, I’m always on the lookout for pet-friendly home security systems. It was nice to discover that SimpliSafe sensors have built-in technology that helps them ignore movement from pets.
That cuts down on false alarms (I hate it when my phone blows up with alerts about the cat and dog playing chase). SimpliSafe motion sensors use unique heat signatures to tell the difference between humans and pets to make sure the alerts you get are worth your attention.
SimpliSafe recently added Heartbeats as an extra measure to make sure your system is always on the job. Heartbeats are signals between all of your SimpliSafe sensors and the base station.
It lets you know if batteries are low, if something's been tampered with, or if a sensor is out of range. Best of all, if you've already got a SimpliSafe security system, Heartbeats is already included (as long as you keep everything updated).
We like that SimpliSafe is proactive about updating its offerings, but the only way to take advantage of those upgrades is to buy all new stuff. If you’re thinking of updating an existing SimpliSafe system, 99久久e免费热视频15久，亚洲男男18男男网站 the 99久久e免费热视频15久，亚洲男男18男男网站 to find out if any of your equipment is compatible with the latest version.
SimpliSafe smart home features
We like home security systems that come with built-in home automation tech. Systems that use Z-Wave or other IFTTT (If This Then That) protocols make it easy to combine security and convenience.
Surprisingly, this tech-forward 99久久e免费热视频15久，亚洲男男18男男网站 has neglected to focus on home automation until recently.
Original incarnations of the SimpliSafe base station had no smart home compatibility at all.
Today, it works with some smart locks and voice assistants—and the 99久久e免费热视频15久，亚洲男男18男男网站 promises more home automation features. Plus, SimpliSafe launched the Video Doorbell Pro last year, so you can add a doorbell camera to your SimpliSafe security system.
SimpliSafe smart home compatibility
- Voice control: Amazon Alexa, Google Home
- Climate control: Nest Thermostat
- Lighting control: Coming soon
- Smart locks: Smart locks
SimpliSafe customer service
Because the SimpliSafe system is so easy to use, I didn’t need to 99久久e免费热视频15久，亚洲男男18男男网站 customer service directly. But SimpliSafe has a strong rating from the Better Business Bureau and high marks from customer reviews on Google.
But it’s not all sunshine and roses; customers regularly report long wait times and dissatisfaction with changes to online account access.
Here’s a closer look at current SimpliSafe reviews and ratings for customer service and satisfaction.*
- Trustpilot rating: 4.1 stars out of 5, Great
- Google customer reviews: 4.3 stars out of 5
- SimpliSafe Home Security app on Google Play: 4.3 stars out of 5
- SimpliSafe Home Security app on Apple App Store: 4.8 stars out of 5
*Ratings as of November 24, 2020.
SimpliSafe customer service hours
Even though SimpliSafe doesn’t offer 24/7 customer service, its helpline is open seven days a week from 9:00 a.m. until midnight (EST). And if you have professional monitoring, the monitoring center is operational 24/7.
You can also request help from SimpliSafe tech support via email or join to get help and ideas from other SimpliSafe users.
How we evaluated SimpliSafe
Our review of SimpliSafe was based on?hands-on testing?and?extensive research. We installed and used the system at home to see how easy it was to set up and how well it performed. We also researched the specs of the system and compared it to other home alarm systems.
But we didn’t stop there:
- We met with SimpliSafe.
- We read hundreds of customer reviews.
- We visited the SimpliSafe online forum to find out what long-time users have experienced with their SimpliSafe security system.
Check out our methodology page to learn more about how we rate and rank products and services.
Do I need to have the internet or a cell phone to use SimpliSafe?
No. The SimpliSafe alarm system doesn’t require a Wi-Fi connection, cell phone, or computer. All you need are the base station and the keypad. These components use a built-in cellular connection to communicate with each other.
But you may need to go online to activate and access certain features, including the SimpliCam security camera, which does require a Wi-Fi connection.
Can I combine newer and older SimpliSafe components?
Unfortunately, new SimpliSafe equipment isn’t compatible with older versions. If you want to upgrade your system to access new features like smart home compatibility, you’ll need to buy a new base station and sensors. But if you don’t want to start over, SimpliSafe plans to continue selling and supporting its original equipment.
There is some other good news—your SimpliCam or Video Doorbell Pro should work with new and older equipment.
Why would I want to pay extra for professional monitoring?
The benefit of adding professional monitoring to your SimpliSafe security system is knowing someone else is watching over your home. When your SimpliSafe alarm is triggered, the monitoring center receives an alert so they can confirm the emergency and 99久久e免费热视频15久，亚洲男男18男男网站 help.
Without professional alarm monitoring, you’re on your own to assess the danger and reach out to law enforcement.
Got more questions? Check out our in-depth SimpliSafe FAQs page
SimpliSafe is a straightforward, low-cost, do-it-yourself home security solution. Its discreet equipment is ideal for small living spaces, but it may fall short if you need to protect a large amount of property.
For those looking to add home security on a budget, SimpliSafe’s affordable equipment and no-contract professional monitoring are hard to beat.
Related pages on SafeWise
* ADT $27.99 Essential package: $99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include the 6-month guarantee or the Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Landline monitoring only.